Privacy Policy

Effective Date: 24/12/2024

At Lizz Foods, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or products. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and shipping address
• Payment details (processed securely)
• Account login credentials (if applicable)

1.2 Non-Personal Information

We also collect non-personal information, such as:

• Browser type and device information
• IP address and geolocation data
• Usage statistics and browsing behavior

2. How We Use Your Information

We use the information we collect to:

• Process your orders and manage payments
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send updates, promotions, or offers (with your consent)
• Comply with legal requirements and ensure platform security

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Trusted service providers (e.g., payment gateways, shipping partners)
• Legal authorities if required by law or to protect our rights
• Marketing partners, but only with your explicit consent

4. Data Security

We take appropriate technical and organizational measures to protect your data. These include:

• Secure data encryption during transmission
• Regular security audits and vulnerability checks
• Restricted access to your information

However, no online platform is 100% secure. We encourage you to take precautions to protect your personal information.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences and login details
• Analyze website traffic and performance
• Offer personalized content and recommendations

You can manage your cookie preferences in your browser settings.

6. Your Rights

As a user, you have the following rights regarding your personal data:

• Access and review your data
• Request corrections or updates
• Delete your account or personal data (subject to legal obligations)
• Opt-out of promotional communications

To exercise these rights, contact us at lizzfoodservice@lizzfoods.com.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us:

• Email: Lizzfoodsindia@gmail.com

Thank you for trusting Lizz Foods with your personal information.